At eBluAtlas, we are committed to delivering high-quality AI-powered digital marketing services tailored to your business needs. If you are not satisfied with our services, we offer a structured refund policy as outlined below.

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1. Eligibility for Refunds
You may request a refund under the following conditions:

✅ Service Not Delivered – If we fail to deliver the agreed-upon service within the specified timeframe.
✅ Dissatisfaction with Service Quality – If you are not satisfied with the quality of our work, you must notify us within 7 days of service completion.

Non-Refundable Situations:
❌ Services that have already been fully completed and delivered as per the initial agreement.
❌ Changes in your business needs, strategy, or priorities after service has started.
❌ Failure to provide necessary information or assets required for service execution.

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2. How to Request a Refund
To initiate a refund request, please contact us at [email protected] with the following details:

🔹 Your Name & Contact Information
🔹 Service Purchased & Order Details
🔹 Reason for the Refund Request with a brief explanation
🔹 Relevant Documentation (e.g., screenshots, emails, proofs of non-delivery)

We will review your request and respond within 5 business days.

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3. Refund Processing
If your refund request is approved:

✔ Refunds will be processed within 10 business days.
✔ The amount will be refunded to the original payment method used during the purchase.

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4. Partial Refunds
In cases where services were partially completed, we may offer a partial refund based on the portion of the work not delivered or not meeting the agreed-upon expectations.

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5. Contact Us
For any questions regarding our Refund Policy, please reach out to:

Email: [email protected]